Ths expertly hand tufted mattress has been specifically designed with our new innovative 13.5 gauge European engineered Bonnell open coil spring system which allows the weight to be distributed evenly across the mattress providing extra comfort and support for the sleeper. This is a tried and tested conventional spring that is probably the most widely used mattress core support unit in the world. Our spring units offer a medium soft feel and are well insulated with a 900gsm insulating pad, that prevents spring feel and protects the comfort layers from the springs, prolonging life.
The mattress has layers of polyester comfort fillings applied to each side for extra support. The mattress has been designed to be dual sided mattress that will give you the best results if it is both turned and rotated regularly to keep it in pristine condition.
These mattresses are generally classified as being of a medium soft feel, though this is somewhat subjective and does vary with body mass, and personal preferences must be taken in/to consideration. The heavier the sleeper, the softer the mattress will feel.
UK made mattresses, these are fully compliant with all relevant UK fire safety regulations for domestic use. BS 7177 : 2008 for domestic use (low hazard).
With our new innovative in-house technology, the mattress will be vacuum packed, rolled and boxed for hassle free delivery. We recommend that you do not leave the mattress rolled and boxed for more than 7 days after receipt. Vacuum packed mattresses do not have side supports, therefore prolonged sitting on the edge of the mattress is not recommended.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.